Evidence-backed, not vibes-backed
Paste feedback from support chats, X, Reddit, or interviews. Groundtruth groups repeated complaints, ranks them by frequency and how important you say they are, and keeps every ranking traceable to the exact quote that justifies it.
No payment required · Your data is private to your account
Ranked problems — illustrative preview
LIVEOnboarding · Workspace · Confusing
7 sourcesHigh“the onboarding flow really is confusing, it asks for a workspace name before telling me what that even means”
CSV Export Silently Fails
5 sourcesHigh“Exporting data to CSV silently fails for large workspaces, no error message”
Billing History Page Is Slow
3 sourcesMedium“Billing page took forever to load when I tried to check my invoice history”
How it works
Paste feedback text or a public URL. Support tickets, reviews, interview notes, forum threads — anything works.
Repeated complaints are automatically grouped into a problem. You can rename, merge, or manually attach evidence any time.
Problems are ranked by how often they come up plus the importance you assign — every rank links back to the exact quote.
Why not a spreadsheet
Spreadsheets don't cluster for you. Generic AI summarizers cluster but hide their sources. Groundtruth does both — and every conclusion stays one click from the original words a real person wrote.
Traceable by default
Every problem detail page shows the exact excerpts, from the exact feedback item, that justify its rank.
Editable clusters
Automated grouping is a starting point. Rename problems, detach a mismatched quote, or attach one manually.
Your call on importance
Frequency alone doesn't decide the roadmap. Mark a problem high, medium, or low and ranking updates instantly.